1. When will I receive my order?
Orders are generally processed within 24 business-hours after we receive your payment. Generally you will receive your order to the shipping address in 1-3 weeks.

2. When will I receive my tracking information?
Depending on our stock, strict quality control, and your location, you will receive your tracking information within 3 to 7 business days.

3. Do I need a prescription for any of the products?
Yes, you do. While we do not require you to keep your prescription on file, all orders are monitored by medical doctors and proof of your prescription may be required before we ship your order. We believe everyone has the right to access medicine at an affordable price, regardless of age, gender, or race. We do our best to ensure socioeconomic factors are not at fault for people of the world not getting their required medicine.

4. Why are your products cheaper than on other websites?
We source all our products in large quantities from reputable pharmaceutical brands where labor yet the standards are the same as the EU and US. Therefore, we can sell all products near our cost.

5. What payment methods do you accept?
We accept most major credit cards (VISA, Mastercard, American Express), Zelle (USA), Paypal, IBAN, SEPA transfer, ACH transfers (USA), and cryptocurrency. PayPal availability is dynamic, and not always available on the checkout page.

6. Are my details safe with you?
Your payment information is never stored on our servers and is 100% secure.

7. Where do you ship to?
We ship our generic pharmaceuticals worldwide, unless where banned by your local laws. Knowing your local laws is your duty. Depending on your location, we ship from different warehouse locations, affecting your delivery time.

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